Free Delivery on Orders Above Rs. 6000 ✨
Instagram | Facebook

SEARCH YOUR FAVOURITE

Home
Search
Profile
My bag

Your Cart

Your cart is currently empty.

Privacy Policy – Dua Mehrama

hassan
At Dua Mehrama, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order, create an account, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through authorized payment providers)
  • Order History
  • Website usage and browsing information

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders
  • Arrange delivery and shipping services
  • Communicate order updates and customer support responses
  • Improve our website, products, and services
  • Conduct internal analytics and performance reviews
  • Prevent fraud and enhance website security

We use your information only for legitimate business purposes and to improve your shopping experience.

3. Information Sharing

Dua Mehrama values your privacy.

We do not sell, rent, trade, or distribute your personal information to third parties for marketing purposes.

Your information may only be shared with trusted service providers such as:

  • Payment processing partners
  • Shipping and courier companies
  • Technical service providers assisting website operations

These parties are required to maintain the confidentiality and security of your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security of information transmitted online.

5. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials, including your password.

Any activity performed through your account will be considered your responsibility. Dua Mehrama shall not be liable for losses resulting from unauthorized access caused by your failure to protect your account information.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Enhance the overall user experience

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Dua Mehrama is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

8. Website Availability and Technical Issues

We make every reasonable effort to ensure that our website remains secure and free from harmful software.

However, we cannot guarantee that the website will always be free from viruses, technical defects, interruptions, or other harmful elements. Users are responsible for maintaining appropriate security measures on their own devices.

Dua Mehrama shall not be liable for any loss or damage resulting from the use of our website.

9. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Designs
  • Images
  • Product Content
  • Graphics
  • Text
  • Software
  • Trademarks

is the exclusive property of Dua Mehrama and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from Dua Mehrama.

10. Consent

By using our website, you consent to this Privacy Policy and agree to our Terms & Conditions.

11. Changes to This Privacy Policy

Dua Mehrama reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this website. We encourage customers to review this page periodically for updates.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our customer support team through the contact details available on our website.