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Welcome to Dua Mehrama. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
Your order is considered received once you successfully complete the checkout process and receive:
Dua Mehrama reserves the right to accept or reject any order at its sole discretion.
Customers may request cancellation of an order before it has been processed, packed, or dispatched.
Once an order has entered the processing or shipping stage, cancellation requests may not be accepted.
Dua Mehrama reserves the right to cancel any order for reasons including but not limited to:
In such cases, customers will be notified through the contact information provided during checkout.
All products displayed on the website are subject to availability.
Although we make every effort to maintain accurate inventory levels, there may be occasions when a product becomes unavailable after an order is placed.
If a product is unavailable:
We accept payment through the methods available on our website, including:
Dua Mehrama reserves the right to modify available payment methods at any time.
Orders are processed after successful verification and payment confirmation (where applicable).
For custom-made, stitched, personalized, or made-to-order products, full advance payment may be required before production begins.
Estimated delivery times during normal business operations are:
Delivery times are estimates only and may vary due to:
Dua Mehrama will make every reasonable effort to ensure timely delivery of orders.
However, we shall not be held liable for delays, losses, damages, or failure to fulfill obligations resulting from events beyond our reasonable control, including but not limited to:
In such circumstances, delivery schedules may be extended without liability.
While we strive to ensure pricing accuracy, errors may occasionally occur.
Dua Mehrama reserves the right to:
Customers will be informed before any corrective action is taken where possible.
All content on the Dua Mehrama website, including but not limited to:
remains the exclusive property of Dua Mehrama and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent.
To the fullest extent permitted by law, Dua Mehrama shall not be liable for:
Our maximum liability shall not exceed the purchase price of the product ordered.
Dua Mehrama reserves the right to update, amend, or modify these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on the website.
For any questions regarding these Terms & Conditions, customers may contact our support team through the contact details provided on the website.
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.